Returns & Exchanges

At Sorelle, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused and unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship Your Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.